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FAQ
 
Q1: Are you a factory or a trading company?
We are an integrated industry and trade company, with our own factories, a professional R&D team, a complete quality control system, and an efficient sales team. We maintain many long-term, stable partnerships with our loyal customers.

If you ’d like to see their evaluations and feedback about working with us, please send with “Evaluation ” , and I will send their testimonials to you promptly to help you choose the right partner.
 
Q2: Do you have stock items? What colors and styles are available?
We have hundreds of sportswear stock items available in a variety of colors and sizes, and we launch new styles every week. To make browsing easier, we’ve prepared a beautiful catalog that clearly displays the available colors and sizes for each design.

If you ’d like to receive a copy, simply send with “Catalog ” , and We’ll send it to you asap.
 

Q3：Can you customize logos, labels, hang tags, packaging bags, shipping bags and thank you cards?

Yes. we can.

we offer different types of LOGO customization, including: Heat-transfer printing Embroidery Silk screen printing. etc Here are some general price references: 30 USD for customizing 30 LOGOs 30 USD for 500 labels 30 USD for 1,000 hang tags 30 USD for 100 packaging bags 30 USD for 100 shipping bags 30 USD for 200 thank you card. Please note, the exact price depends on your LOGO's size, color, and material. Feel free to send us your LOGO picture, and we’ll provide you with an accurate quote.
 
Q4: How much for a sample with custom logo?
The cost of a sample usually includes: Product cost + Customization cost + Shipping cost.
 
For example:
Product price: $19.90
Customization LOGO cost: $30.00
Shipping to the U.S.: $18.00
Total: $67.90

Since the unit price varies by product, you can choose the style you like from our catalog, and I will provide a detailed quotation based on your selection.
 
Q5: Can you place the logo in a different position?
Yes, the LOGO can be placed anywhere you prefer on the garment. Once we receive your LOGO image, I'll create a mockup to show you how it will look.
 
Q6: How is the quality?
Product quality is the foundation of long-term cooperation. We conduct a 100% quality check on each product before shipment to ensure only items that meet the standards are sent out. Our defective rate is less than 0.1%, ensuring reliable and consistent quality for our customers.
 
Q7: What is the minimum order quantity (MOQ)?
For our stock products, there is NO MOQ — you can order any quantity you need.
If you’d like to customize your own design, The MOQ is usually 100 pcs per color, For simple designs, the MOQ can be as low as 50 pcs per color. For customized products, we will first make a sample for your confirmation. Once the sample is approved, we will proceed with mass production. The sample fee is $50 per piece, This fee will be refunded when you place a bulk order.
 
Q8: How do I place an order?
Please provide the model number, color, size, and quantity of the products you want to order. Also, kindly share your shipping address, phone number, and zip code. we will prepare an order contract and send it to you for review.
 
Q9: How long does your delivery time usually take?
If you order a product that we have in stock, it will usually be shipped within 5–7 days after payment. If the product is not in stock, the production and shipping time is usually 2–4 weeks after payment. Our inventory changes daily due to ongoing sales. Please send us the style number, color, size, and quantity you ’d like to order, and we’ll check the stock and get back to you asap.
 
Q10: Can I track my order's production progress at any time?
Yes, we will periodically take pictures and videos to show you the production progress.
 
Q11: Can I get the tracking number?
Yes, you'll receive product photos, videos and tracking number before shipping. we’ll keep you updated with the latest logistics information throughout the delivery process.
 
Q12: If there is any defective items of bulk order, how to process?
We are responsible for our product quality. Please send your feedback to our sales representitive, we will response in 12 hours and provide solution in 1-2 working days.
 
Q13: Can you provide cases for reference?
Yes, please contact us for case information.